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Kontakt os via info@jvdparts.be

FAQ

Orders

If your ordered part is in stock it will be send to you within 24h.
You can follow updates about your order in your account under orders. These updates happen automatically, so you always get the correct information.

Payments

The different payment options are: Bancontact, credit card, Apple Pay, iDEAL, pay on collection/delivery.
Subsequent payment by invoice is also a possibility but this must be requested each time.
Requesting an invoice is always possible, even if you have already paid.

Shipping & delivery

If the ordered part is in stock we will ship it within 24h. If this is not the case we will provide you with a delivery date.
All our parts are being delivered with taxipost.

Return & exchange

Ordered the wrong part or a defective part? On our returns page we explain how best to return a part.

Go to the return page