Privacy Policy

General

This privacy policy ("Privacy Policy") addresses the processing of your personal data as part of your use of our Website (the "Website"). This processing is carried out by Joris Van Dijck N.V. as data controller, with registered office at Grensstraat 6-8, 2200 Herentals ("we", "us"), registered in the KBO under number BE 0416.738.823, in accordance with applicable legislation on the protection of personal data.

By ticking the checkbox stating that you have fully read and understood the Privacy Policy and agree to it without reservation, you give consent to process your personal data as set out in this Privacy Policy, and you declare that you have indeed read this Privacy Policy and agree to it without reservation. You declare that you understand the purposes for which your personal data are processed. You also agree that your continued use will be understood as continued consent. You may withdraw your consent at any time by contacting us at info@jorisvandijck.be or 014/23.11.10.

Please note that we may use so-called 'cookies' or similar technology as part of the Website and/or the Services. Cookies are small text files placed on a device's hard drive that contain certain information, sometimes including personal data. For more information regarding our use of cookies, please read our cookie policy (Cookie Policy).

We reserve the right to change the Privacy Policy from time to time at our own discretion. Such changes will be communicated via the Website.

This Privacy Policy was last updated on 25/02/2026.

What and why we process data

When you use the Website, we process personal data relating to you. Your personal data are processed for the following purposes (each time stating the legal grounds), including:

When and on what basis?

- Use of the Website (consent and, where applicable, legitimate interest)

- Contacting us (consent and, where applicable, legitimate interest)

Which?

- Identification data (name, address, email, telephone, …)

- Contact details

Why?

- Improving the user experience of visitors on the Website

- Responding to contact requests

- Enabling the application procedure

In principle, we obtain the above-mentioned personal data directly from you. However, if you choose to register via a social media account (for example Facebook, LinkedIn or Google), this data is collected via your social media profile. We recommend that you consult the privacy policy of your social media service provider to find out which data your social media service provider processes when you use the social media login function.

In principle, we do not send any of the personal data you provide via the Website to social media providers unless you consent to this.

In addition to the above purposes, we may also process your personal data:

- To provide you in a personalised and efficient manner with information about products and services you request, whether via the Website, email, telephone or social media channels.

- To process your personal data so that we can provide you with certain Services.

- For direct marketing purposes, i.e. to provide you with targeted communications, promotions, offers and other advertisements from us or our selected partners. For this purpose, we will ask for your prior consent.

- For conducting statistical analyses to improve our Website and/or Services or to develop new products or services. For this purpose, we use Google Analytics, whereby we apply Google Consent Mode. This means that if you do not give consent for analytical cookies, no personal data is collected via cookies. In that case, Google Analytics only sends anonymised, non-traceable signals that are used for aggregated statistical reporting.

- To provide to a financial institution or payment service provider to enable your financial institution and the payment service provider to fulfil their legal obligations.

- To transfer to the police or judicial authorities as evidence of possible crimes or if there are reasonable suspicions of an unlawful act or crime committed by you through your registration with or use of the Website or Services.

- In the context of a possible merger with, acquisition of/by or demerger by a third party, even if that third party is located outside the EEA.

With whom we share data

We do not send your personal data in an identifiable manner to third parties if this is not required for the operation of the Website and/or to provide the Services, without your express consent.

We may engage external processors to offer you the Website and/or Services. We ensure that external processors may only process your personal data on our behalf and on our written instructions. We guarantee that all external processors are selected with due care so that we can rely on the security and integrity of your personal data.

We may transfer anonymised and/or aggregated data to other organisations that may use this data to improve products and services and to organise customised marketing, presentation and sale of products and services.

Where we process data

We ourselves and our external processors will only process your identifiable personal data within the EEA.

We may transfer your anonymised and/or aggregated data to organisations outside the EEA. If such a transfer takes place, we will ensure that appropriate safeguards are in place to guarantee the security and integrity of your personal data, and that all rights regarding personal data that you may enjoy under applicable mandatory law are guaranteed, and the necessary legal protection mechanism will be implemented.

Transfer outside the EEA takes place via the following organisations:

- Google Analytics – USA (Standard Contractual Clauses). We use Google Consent Mode, which means that without your consent, only anonymised, non-traceable data is transferred.

- Hubspot – USA (Standard Contractual Clauses)

How we process data

We will do our utmost to process only the personal data necessary to achieve the purposes stated in this Privacy Policy. We will process your personal data in a lawful, fair and transparent manner. We will do our utmost to keep personal data accurate and up to date.

Your personal data will only be processed for as long as necessary to achieve the purposes stated in this Privacy Policy or until you withdraw your consent to the processing. Please note that withdrawal of consent may mean that you are no longer able to use the Website and/or Services in whole or in part. If you have registered on our Website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a judicial or administrative order prevents us from doing so.

We will take appropriate technical and organisational measures to keep your personal data secure against unauthorised access or theft and against accidental loss, manipulation or destruction. Access by our staff or staff of our external processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that the care for security and safety are only best-efforts obligations that can never be guaranteed.

If and when your registration on the Website or use of the Website or Services may be considered (a) a breach of the terms or intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Services, (c) a danger to the Website or Services or systems of us or our subcontractors as a result of viruses, Trojan horses, spyware, malware, or any other form of malicious code, or (d) in any way illegal or unlawful, discriminatory or offensive, we may process your data in the interest of ourselves, our partners or third parties.

How long do you keep my data?

Retention periods vary depending on the nature of the service provided. We retain your data:

- for as long as necessary for the purposes for which they are collected and processed.

- for as long as they are needed to comply with our legal, contractual and juridical obligations and to fulfil our commercial operational activities.

Your rights

You have the right to request access to all personal data we process about you. However, requests for access that are manifestly submitted with a view to causing us inconvenience or harm will not be processed.

You have the right to request that all personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct much of this data yourself via your profile. If such a request is submitted, you must attach proof to this request that the personal data for which correction is requested is incorrect.

You have the right to withdraw your previously given consent to the processing of your personal data. You may withdraw your consent at any time by sending an email to info@jorisvandijck.be.

You have the right to request that personal data relating to you be deleted if you withdraw your consent to the processing. However, please note that a request for deletion will be assessed by us in light of legal or regulatory obligations or administrative or judicial orders that may prevent us from deleting the relevant personal data.

Instead of deletion, you may also request that we restrict the processing of your personal data if (a) you dispute the accuracy of that data, (b) the processing is unlawful, or (c) the data is no longer needed for the stated purposes but you need it to defend yourself in legal proceedings.

You have the right to object to the processing of personal data if you can demonstrate that there are serious and legitimate reasons related to particular circumstances that justify such objection. However, if the intended processing is designated as direct marketing, you have the right to object to such processing free of charge and without justification.

When your personal data is processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, where technically feasible, you have the right to transfer this data directly to another service provider. The technical feasibility of this is assessed solely by us.

If you wish to submit a request to exercise one or more of the above-mentioned rights, you may send an email to info@jorisvandijck.be. This request must clearly state which right you wish to exercise and why. We will immediately notify you of receipt of such a request. If the request proves to be well-founded, we will comply with it as soon as reasonably possible and at the latest within thirty (30) days of receipt of the request. Additional proof of your identity may be requested.

If you have a complaint about the processing of your personal data by us, you can always contact us at the email address info@jorisvandijck.be. If you remain dissatisfied with our response, you are free to lodge a complaint with the competent data protection authority, the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels. For more information, visit https://www.gegevensbeschermingsautoriteit.be.